Required at Time of Order

•    Thigh size
•    Weight
•    Inseam
•    Height
•    Current Saddle Size

Policy on Catalog Orders

•    $125.00 restocking fee on all cancelled or returned orders
•    After an order has been submitted we will not accept any changes to the order.
•    Must return within ten days in good resalable condition.
•    One-year guarantee on workmanship and materials. Five-year guarantee on tree parts.

Policy on Catalog Orders

•    No changes to order without restocking fee if order is already on workorder
•    All catalog (non-custom) saddle orders in progress or made to order are subject to a $125.00 restocking fee if cancelled or returned. No exception. Custom saddles are subject to a $125.00 restocking fee when cancelled, $300.00 if saddle seat is exotic such as ostrich, etc. Custom made saddles are not returnable.
•    There is no guarantee that the color choice such as medium oil will be the same to another medium oil saddle. Each piece of leather is different and takes in oil differently. Same applies to Light and Dark oil saddles.
•    If comparing to a saddle already made, please get saddle number, which is stamped on the inside of the chap flap of the saddle. This helps tremendously in finding the correct saddle order.
•    Youth cut saddles are only recommended when the person or child weighs 100 lbs. or less, is 5’3″ in height and is ordering a saddle 15 1/2″ or smaller. The Youth cut design is not guaranteed to support anything over 100 lbs. If you have questions about this, please call.
•    Black suede is available as a custom order only. We cannot guarantee even with the high quality of the suede that is used that the black will not rub off on clothing.
•    There will be no issue of credit on any unwanted items such as a pair of stirrups or a girth, etc.

Shipping

• All saddle orders are shipped with UPS, with exception of Alaska & Hawaii shipped USPS. Tracking numbers can be requested.
• Expedited shipping is available at an extra cost.
• All saddles are signature required.
• International shipping is available.
• Return shipping is customer’s responsibility.
• Shipping costs are based on destination.

NOTIFICATION OF POLICY CHANGES
Sports Saddle, Inc. reserves the right to make changes to policies/prices at any time without notification.